Information We Collect

We collect information you provide when you contact us, enquire about a vehicle, or use our services. This may include:

• Contact details: your name, phone number, email address, and any details in your message.
• Vehicle enquiries: the vehicle you are interested in and information you provide while discussing it with us.
• Technical information: your IP address, browser, device, and pages you visit.
• Communication records: messages, calls, and other correspondence with Carshop.

How We Use Your Information

We use your information to:

• Respond to questions and vehicle enquiries
• Help arrange viewings, provide vehicle information, and support your car search
• Operate, protect, and improve the Carshop website and services
• Send important service communications and, where permitted, relevant updates
• Comply with legal obligations and resolve disputes

Information Sharing

We do not sell your personal information. We may share it with trusted service providers who help us operate the website, communicate with you, or provide customer support. We may also disclose information where required by law or to protect the rights, safety, and property of Carshop or others.

Cookies and Analytics

We may use cookies and similar technologies to remember preferences, understand how visitors use the site, and improve performance. You can manage cookies through your browser settings, although some parts of the website may not work as intended if cookies are disabled.

Data Security and Retention

We use reasonable technical and organisational measures to protect your information. No online service can guarantee absolute security. We retain personal information only for as long as needed for the purposes described in this policy, to meet legal requirements, or to resolve disputes.

Your Choices

Subject to applicable law, you may request access to, correction of, or deletion of the personal information we hold about you. You can also opt out of non-essential marketing communications at any time. To make a request, contact us through the Carshop contact page.

Children's Privacy

Carshop is not intended for anyone under 18. We do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with its updated date.